Last updated: 09/10/24

1. Introduction

This Privacy Policy explains how EmpowerAidTechnologies Ltd (“we”, “us”, or “our”) collects, uses, and protects personal data when you use our EYLNDRA Platform . We are committed to ensuring that your privacy is protected and that we comply with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

2. Information We Collect

Our platform collects and processes the following types of information:

• Personally identifiable information (e.g., name, email address)
• Health information (e.g., patient data, medical history)
• Authentication information (e.g., login credentials)
• User activity (e.g., interactions with the Extension)
• Website content

3. How We Use Your Information

We use the collected information solely for the purpose of providing and improving our Extension’s functionality, which includes:

• Assisting care workers in their daily tasks
• Providing quick access to relevant patient information
• Enabling AI-powered features such as summarisation and report creation
• Customising and enhancing the user experience
• Maintaining audit logs for accountability and compliance purposes

4. Data Storage and Security

All data collected by the Extension is stored locally on your device and is encrypted. We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

• End-to-end encryption for all data transmissions
• Regular security audits and penetration testing
• Strict access controls and authentication protocols
• Continuous monitoring for potential security threats

5. Data Sharing and Third Parties

We do not sell, trade, or otherwise transfer your personal data to third parties. The platform operates exclusively on domain whitelists, and data is not shared with external services or websites.

6. Your Rights Under GDPR

Under the UK GDPR, you have the following rights:

• The right to access your personal data
• The right to rectification of inaccurate personal data
• The right to erasure of your personal data
• The right to restrict processing of your personal data
• The right to data portability
• The right to object to processing of your personal data
• Rights related to automated decision-making and profiling

To exercise any of these rights, please contact us using the details provided in Section 10.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this policy.

9. Children’s Privacy

Our Extension is not intended for use by children under the age of 16. We do not knowingly collect personal data from children under 16.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

EmpowerAidTechnologies Ltd
Email: info@empoweraidtech.com

11. Data Protection Officer

For information about our Data Protection Officer (DPO), please contact us at info@empoweraidtech.com.

12. Complaints

If you have a concern about our use of your personal data, please contact us in the first instance. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).